![]() ![]() But they will love some swift customer service to apologize and put it right. No-one will pay an invoice if there’s a query, regardless of how you remind them. This is one of the best collection tips for business. Use the 'phone. You can’t build a relationship by email. Pick up the ‘phone and start talking to remind your customer to pay. It’s proven: If people like you they pay you. Also confirm that the invoice is correct and it’s with the right person. These are both collection strategies of course, but they aren’t the best ones!ĭepending on your business structure you might have to change some of the collections strategies below to suit you. But they all work really, really well, so if you want 80% of your invoices paid by the due date, read on… The Best Payment Reminder Strategies Collections Tips and Techniques: #1: Seek First To Understandīefore launching into asking for payment, call to confirm that the the customer has exactly what they ordered. Sort out any queries they have extra-double-super-fast and with grace.įive easy ways to get people to like you so that they pay you on time! Payment Reminder Letters Or Emails? It may not be yours but they are still entitled. They are entitled to their point of view. Be a good listener.Īsk your customer a question to get them talking about themselves. Get to know your customer! Listen to them carefully and give them time to speak. They want to be thanked for something they’ve done or said. This book also explains that people want to be: What this popular book details is, if you give people what they want first, they will give you what you want. Ignore it at your peril!ĭale Carnegie's’ book was first published in 1936 and has sold 16+ million copies. And, it applies to all the collection tips below. I’m putting this strategy first as it is the most important. If people like you, they will pay you. And they will pay you on time. Getting people to like you is the best collection tip I can give you. This is from a classic book called ‘How to Win Friends And Influence People’ by Dale Carnegie “If You Want to Gather Honey, Don’t Kick Over The Beehive”? Collection strategies you can use to get customers to pay on time! The Best Payment Reminder Strategy (do this first!): Get people to like you. You’ll have much more confidence once you are familiar with some good business collections strategies. ![]() There are lots of collections tips below that you can easily put in place to help you. What you need are some effective collection techniques and strategies so your clients pay you by the due date. That’s where I can help! Having good collections strategies in place and collecting timely payments from clients and customers is super-important. Good cash flow is essential for every business. Finding the best payment reminder for your business is crucial. ![]()
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